Payment Options

For your convenience, we offer the following payment methods:

• Credit cards: Use your American Express, Visa, MasterCard, or Discover card.

• Bank wire: Arrange payment through your bank bank wire payments are accepted on orders of $250 or more.

• PayPal: Navex Jewelers accepts payment through PayPal.com. If you wish to use this option please fill out the PayPal Order form at checkout and one of our customer service representatives will Email you a Paypal invoice.

Product availability

Sometimes with the volume of orders we receive, an item can go out of stock before we're able to post notification to the site. If this happens, we will notify you personally so we can help you find another item.

Infrequently, data may be inaccurately displayed on our site due to system errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honor inaccurate or erroneous prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions please do not hesitate to contact one of our friendly customer representatives at info@navexjewelers.com

Shipping Insurance

We fully insure each order all the way to you. shipment is always risk-free. For added security, it is our policy that a signature is required for all orders.

Shipping to an address other than your billing address

If you request, we can ship your order to an address other than your billing address. However as a security precaution, we require that you fax us an authorization including a copy of the credit card being charged with only the last four digits of the card number, the cardholders name and the expiration date visible, and a photo ID such as a drivers license, with the cardholders name and signature authorizing shipment to the alternate address. This step protects you from fraudulent charges to your credit card.

Diamond Reports

When you order a loose diamond, or a diamond engagement ring it is accompanied with a diamond certificate. These reports are created by diamond grading experts at one of the two highly-respected diamond laboratories AGI and EGL— making it very expensive to replace. Because of this, we require each diamond grading report to be included with each returned diamond.

If you do not include the diamond grading report with your return, you will be charged a replacement fee.

Sales Tax

Because our items are shipped from Israel sales tax is not collected on orders shipped to addresses in the USA.

Ring size

If your ring does not fit, we will resize it free of charge within 45 days of its original shipment. Resizing will take approximately 2-4 business days.

30 Day 100% money back guarantee

To help ensure you make the right choice, we offer a very flexible return policy. If for any reason you are not satisfied, you can return any item in its original condition within 30 days of the date of shipment for a refund or an exchange. Read the details of our 30-Day Return Policy.